Miras DialACake believes in & we can helping its customers as far as possible, and has therefore a liberal cancellation policy.
How do I cancel an order on www.mirasdialacake.com ?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your order three or more day before your product is due for delivery, we will store credit/refund the entire amount.
- If you cancel your order three or less days before your product is due for delivery, we will give store credit/refund of 50% of the amount.
- If the cancellation is done one day prior or on the delivery date, no refund will be given.
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
If you think, you have received the Cake in a bad condition or the cake is damaged before delivery, please refuse to accept the package and return the package to the delivery person.
Also, please call our customer care at 9900878605 or email us at firstname.lastname@example.org mentioning your Order ID. We will ensure that a replacement is sent to you with no additional cost or we will refund the full amount paid by you towards your order.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that is returned without all original packaging and accessories, including the box, figurines and all other items originally included with the product at the time of delivery.
The return duration is same day.